How to Complete a Flower Delivery Form for Russia

A flower delivery form collects the details needed to send your bouquet: the recipient's name, phone number, delivery address, preferred timing and any card message. When ordering flowers to Russia from abroad, prepare these details before checkout, and make sure the delivery city and recipient's contact number are correct. Turboflora delivers flowers across Russia, and you can agree address or timing details with a manager if you need help.

The most useful order information explains how to reach the person and what you want the flowers to say. An apartment entrance, a working contact number or a clearly signed card can matter more than a long delivery note. Use the guidance below to prepare your order, choose a suitable bouquet and avoid ambiguities that can complicate a thoughtful surprise.

Prepare the recipient's details before completing the form

Have the recipient's name and phone number ready, including the country code. Use a number they are likely to answer on the delivery day, rather than an old contact saved years ago. The courier calls the recipient about 15 minutes before arrival, so that number has a practical purpose: it helps coordinate the handover when the flowers are close.

Write the destination in a clear order: city, street, building and apartment or office details where applicable. Include the region if the town's name could be confused with another place. Preserve building numbers, letters and unit details exactly as supplied; an unfamiliar address is easy to shorten incorrectly when you are ordering from another country.

Keep access instructions brief and useful. An entrance number, intercom instruction or explanation of which reception desk to approach may help describe the destination. If you only know part of the address, contact a manager to agree the details before relying on it for delivery. Guessing a missing building or apartment number creates uncertainty that a longer message cannot solve.

Choose flowers for the person and the occasion

Start with the recipient's preferences if you know them: a favourite colour, a fondness for roses or a preference for something understated. Browse the bouquets catalogue with those details in mind. When you are unsure, consider where the bouquet will be received and displayed; a large arrangement can be awkward to carry home from work or fit on a small desk.

Let your relationship guide the tone. Red roses are commonly associated with romance, while a mixed bouquet can suit a birthday, a thank-you or a family celebration. These associations are conventions, not fixed rules. A recipient's favourite flowers usually say more about your attention to them than a supposedly universal meaning attached to a particular colour.

For a Russian recipient, remember that an odd number of stems is customary in a small, countable gift bouquet; even numbers are traditionally associated with mourning. If you are choosing a bouquet where the count is prominent, this is worth considering. For condolences or an unfamiliar family tradition, explain the occasion to a manager so you can discuss an appropriate choice.

Bouquets we can deliver

Bouquet of 1 yellow sunflowers

$13

Bouquet of 1 white lilies

$19

Bouquet of 1 pink lilies

$19

Bouquet of 3 gerberas mix

$21

Give a delivery time that matches the recipient's day

Use the recipient's local date and time when describing your preferred delivery, especially if you are ordering from a different time zone. Midnight where you live may already be the next morning at the destination. Before requesting a birthday delivery, check both the calendar date in Russia and whether the person will be at home, at work or travelling that day.

Express delivery in large cities takes 1–2 hours after the order is confirmed. Other timing options are an exact time with a tolerance of plus or minus 30 minutes, or the windows 09:00–12:00, 12:00–15:00, 15:00–18:00 and 18:00–21:00. You can also pre-order 1–30 days ahead. Count an express interval from confirmation, rather than from when you begin filling in your details.

Choose a window that fits the recipient's movements, and describe any important constraint when agreeing the order. A request timed to a speech, a departure or the beginning of a meal needs particular care because exact-time delivery still allows a 30-minute variation. The delivery and payment information is a useful reference when deciding how to plan the occasion.

Write the card and decide how to identify yourself

A card with your text is free. Write the message as you want the recipient to read it, including the greeting and signature. A simple structure works well: name the occasion, add one personal thought and sign your name. For example, a birthday note might mention a shared memory or something you admire about the person, rather than relying entirely on a standard greeting.

Delivery is anonymous by default: the courier does not name the sender. If you want the recipient to know the flowers are from you, put your name in the card text. Do not assume that your checkout contact details will serve as a signature. Conversely, if you prefer an anonymous gesture, check whether your wording or a familiar nickname reveals your identity.

Read the message once for meaning and once for spelling, particularly names and dates. Keep private delivery instructions separate from the words intended for the card when discussing the order. If you need ideas for tone or wording, see how to add a personal message. A short, specific note often feels more personal than a long formal dedication.

Check delivery costs, payment and handover details

City delivery costs 500 RUB. For remote districts and suburbs, the operator confirms the delivery price when confirming the order. An address that sounds close to a city centre may still need clarification, so give the complete destination before treating the delivery charge as settled. This is especially useful when you know the recipient's neighbourhood name but are unfamiliar with its location.

Online checkout uses CloudPayments. Check the payment options displayed at checkout rather than assuming that a particular foreign-issued card will be accepted. If you are ordering from abroad, leave time to review those options before the intended delivery. Your location, the destination and the currency used by your card do not by themselves establish whether payment will succeed.

Think ahead about what should happen if the recipient is out. We agree a second delivery the same day or handing the flowers to a neighbour or concierge with the sender's consent. If an alternative handover would be unsuitable, explain that when agreeing the details. For help choosing a bouquet, confirming the time, address or card text, or arranging a photo of the bouquet before delivery, contact a manager on WhatsApp.

Review the order and help the flowers settle in

Before submitting your details, make one focused check: the right person, a reachable phone number, the complete address, the destination's date and time, and the finished card text. Look for contradictions, such as a workplace address paired with an evening request after the recipient has left. If your plans change, contact the manager to discuss the change rather than assuming an earlier instruction has been updated.

Once the bouquet arrives, the recipient can prepare a clean vase with fresh water and trim the stem ends with a clean, sharp tool before arranging the flowers. Remove any leaves that would sit below the waterline. If flower food is supplied, follow its directions; adding more than instructed is not a substitute for clean water and a clean container.

A spot away from direct sunlight, radiators and ripening fruit generally helps cut flowers last. Check the water daily, replenish it as needed and change it when it becomes cloudy. Remove fading blooms as the arrangement ages. Different flowers develop at different rates, so gradual changes in shape and openness are normal; care should respond to the bouquet rather than follow a promised number of days.