Does the Price Include Delivery? Here Is What You Actually Pay
You find a bouquet you love, the price looks right, and then you wonder — is that the final number, or will something be added before you confirm? It is a fair question, especially if you are ordering from outside Russia or sending flowers to someone in a city you have never visited. At Turboflora we want that last screen before payment to feel like a confirmation, not a surprise. This article walks through exactly how our pricing is structured, what gets added at checkout, and why the final total is always worth it.
The Listed Price Is for the Bouquet Itself
When you browse the Turboflora catalogue and see a number next to a bouquet, that figure represents the flowers, the wrapping, and the florist's work putting them together. It covers the stems — whether that is a tight cluster of garden roses, a loose peony arrangement, or a structured mix of spray chrysanthemums and eucalyptus — along with the ribbon, kraft paper or box, and any decorative elements shown in the photo. What it does not include is the cost of getting that bouquet from our studio to the recipient's door. Delivery is a separate line item, and it is calculated based on your specific order details rather than bundled invisibly into the flower price. We do this deliberately. It keeps the catalogue honest: you are comparing bouquet for bouquet, not guessing whether one shop has hidden its logistics cost inside a higher stem price. Some buyers assume a high bouquet price means free delivery is included. That is rarely true in the flower industry, and we prefer to be direct about it. The bouquet price is what the flowers cost. Delivery is what movement costs. Both are shown clearly before you pay.
Bouquets we can deliver
When Delivery Cost Appears in Your Order
Delivery cost is calculated and displayed at checkout, after you have entered the recipient's address and chosen a delivery window. You will see it as a separate line, clearly labelled, sitting below the bouquet subtotal. Nothing is hidden inside a rounding or folded into a service charge with a vague name. The reason it appears at this stage rather than on the product page is simple: delivery cost depends on the destination address and the time slot you select. A morning delivery to the centre of Saint Petersburg is priced differently from an evening delivery to a residential district further out. We cannot show you a single fixed number on the product page because the number is genuinely different for different addresses. Once you enter the address and pick your time, the system calculates the exact figure and shows it before you reach the payment screen. You have a full view of the total — bouquet plus delivery — before you commit to anything. If the total does not suit you, you can adjust the bouquet, change the time window, or simply step back. There is no moment where a charge appears after you have already clicked pay. That final screen is a summary, not a reveal.
What the Delivery Fee Actually Covers
Flower delivery is not the same as parcel delivery, and the fee reflects that difference. Fresh flowers are temperature-sensitive. Peonies wilt fast above eighteen degrees Celsius. Tulips bend toward any light source and need careful positioning during transport. Roses that have been shaken or compressed arrive with bruised outer petals that cannot be undone. Our couriers handle bouquets as fragile, living cargo — upright, protected from heat and cold, and moved quickly. The one-to-two hour delivery window we offer across Russia exists because speed is directly tied to vase life. A bouquet that travels for six hours in a warm vehicle loses days of bloom time before it even reaches the vase. The delivery fee covers the courier's time, the vehicle, the temperature-controlled handling, and the coordination that makes a tight time window possible. It also covers the wrapping adjustments made at dispatch — checking that the bouquet is secure, that water-retaining wrapping is in place for longer routes, and that the presentation still looks exactly as it did when it left the studio. When you pay for delivery, you are paying for the bouquet to arrive in the same condition it left in.
Ordering From Abroad: Currency and Final Totals
If you are placing an order from outside Russia — from Europe, the Middle East, or anywhere else — there are a few practical things to know about how the final total works. Prices on the site are displayed in Russian roubles. Your bank or payment provider will convert the total at the exchange rate they apply at the moment of the transaction. That rate is set by your bank, not by us, so the rouble amount you see at checkout is the definitive figure on our end. What you see in your own currency on your bank statement may vary slightly depending on your provider's conversion fee. The total shown at checkout — bouquet plus delivery — is the complete amount we charge. There are no additional handling fees, no international surcharges added by us, and no currency conversion markup on our side. Some buyers worry that ordering internationally means paying extra layers of fees. From our side, the checkout total is the checkout total. We also accept major international payment cards, so the process of actually completing the payment is straightforward. If you are unsure whether your card will work, the checkout page will tell you which methods are accepted before you enter your details. You are never charged until you actively confirm the order.
Same-Day Orders and How Timing Affects the Total
Timing is one of the variables that shapes the delivery portion of your total. Same-day delivery, particularly within a tight window like one to two hours, is our standard offering — but the cost of that window can differ depending on when you order and where the recipient is located. An order placed in the morning for afternoon delivery gives the logistics more breathing room. An order placed at midday for delivery within the hour requires immediate dispatch, which is reflected in the pricing. This is not a penalty for urgency — it is simply an accurate reflection of what fast, careful delivery requires in practice. Evening and late-night deliveries to certain districts may also carry a different rate. All of this is shown clearly at checkout once you have entered the time preference. If you are flexible on timing, experimenting with different windows before you confirm can sometimes show you a more comfortable total. The bouquet price stays the same regardless of when it is delivered. Only the delivery line changes with timing. For occasions where the exact hour matters — a birthday morning, an anniversary dinner — the premium for a precise window is usually modest, and the impact of getting the timing right is significant. A bouquet that arrives at breakfast on a birthday feels entirely different from one that arrives in the evening.
What Happens If You Add a Gift or Extra
Some orders include more than just the bouquet. You might add a small box of chocolates, a greeting card, a soft toy, or a balloon. Each of these extras is priced individually in the catalogue, and they are added to your order total as separate line items. They do not change the delivery fee, because they travel with the bouquet in the same delivery. You are not paying twice for transport just because you added a second item. The checkout summary will show you the bouquet price, the price of any extras, and then the delivery fee as a single combined charge for the whole order. One thing worth knowing: adding a large or bulky item — something that requires special packaging or a different type of vehicle — may occasionally affect the delivery calculation. The system handles this automatically, and if it applies to your order, you will see it reflected in the delivery line before you pay. In practice, the most common additions — cards, small sweets, a single balloon — do not change the delivery figure at all. They simply appear as their own line in the summary. The total you see before confirming is always the sum of all of these elements together, with nothing waiting to be added after the fact.
Reading the Checkout Summary Before You Pay
The checkout screen is designed to give you a complete picture before any money moves. You will see the bouquet name and the price you saw in the catalogue. Below that, any extras you added appear individually. Then comes the delivery line, showing the cost calculated for your specific address and time window. The final line is the total: every rouble that will be charged, in one number. Take a moment to read it as a florist would read an order form — checking each element before signing off. If something looks unexpected, the most common reason is a delivery address that falls into a different pricing zone than you anticipated, or a time window that carries a different rate. Both are easy to adjust before you confirm. We do not use introductory prices that change at the last step, and we do not apply membership fees or minimum order charges that appear only at checkout. The number on the product page is real. The delivery line is real. The total is what you pay. For buyers ordering from abroad for the first time, this predictability matters. You should be able to tell someone in Saint Petersburg exactly what you spent on their flowers, without having to explain unexpected additions. The checkout summary makes that possible.
Ordering flowers across a distance — especially across a language barrier or a time zone — should not feel like a puzzle. The bouquet price at Turboflora is exactly what the flowers cost, and the delivery fee is shown in full before you confirm. No amounts appear after payment, no charges are folded into vague line items, and the total you see is the total you pay. Whether you are sending garden roses to a friend in Moscow or a peony arrangement to a colleague in Kazan, the pricing works the same way every time: honest, transparent, and complete before you click.
Frequently asked questions
Is delivery free for any orders?
Delivery is a separate fee calculated at checkout based on the recipient's address and your chosen time window. It is not included in the bouquet price. Promotional offers occasionally apply, but these are shown explicitly on the site when active. The standard process is always: bouquet price plus delivery fee equals your total.
Can I see the delivery cost before I enter my payment details?
Yes. The delivery cost appears on the checkout screen after you enter the recipient's address and select a delivery window, and it is fully visible before you reach the payment step. You can adjust the address or time slot and watch the delivery line update before committing to anything.
Does ordering from a foreign country add any extra fees on Turboflora's side?
No. Turboflora does not add international surcharges or currency conversion fees. The rouble total at checkout is what we charge. Any difference in your home currency on your bank statement comes from your own bank's exchange rate and conversion policy, which varies by provider.
If I add chocolates or a card to my order, does the delivery fee increase?
In most cases, no. Small additions like greeting cards, chocolates, or a single balloon travel with the bouquet and do not change the delivery fee. Each extra appears as its own line in the order summary. Only unusually large or bulky items might affect the delivery calculation, and the system shows this automatically before payment.
Why does the delivery fee change depending on the time I choose?
Tighter time windows and certain hours — particularly urgent same-day slots or late-evening deliveries — require more immediate dispatch and specific routing. The fee reflects the actual logistics of that window. If your occasion allows flexibility, trying different time slots at checkout can show you the range of delivery costs before you decide.
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