Sending Flowers from Abroad? Here Is Exactly What You Will Pay

You have found the perfect bouquet, picked a delivery time, and typed in the address — then you pause at checkout and wonder whether the total is in rubles, euros, or dollars. It is a fair question, especially if you are ordering from outside Russia or using a foreign card for the first time. This article walks you through every step: the currency shown on the site, how your bank converts the charge, and what the line on your statement will actually read.

The Currency You See at Checkout Is Always Russian Rubles

Every price on Turboflora is displayed and processed in Russian rubles. When you reach the payment screen, the total you see is a ruble figure — not a euro equivalent, not a dollar estimate. This is not a formatting choice; it is how the transaction is settled. The merchant account is held in Russia, so the charge originates in rubles regardless of where you are sitting when you place the order.

This matters because it sets the starting point for everything that follows. If your card is issued by a bank in Germany, France, the United States, or anywhere else outside Russia, your bank receives a ruble charge and then converts it into your home currency using its own rate at the moment the payment clears. Turboflora does not set that conversion rate and does not add a markup on top of the ruble price.

Many customers find it helpful to use a currency converter before checkout simply to get a rough sense of scale — not because the site hides the ruble total, but because seeing a familiar currency makes the decision feel more concrete. The ruble amount you approve at checkout is the amount that leaves the Turboflora side of the transaction. What arrives on your statement depends on your bank, and that part of the journey is covered in the sections below.

Bouquets we can deliver

Bouquet of 1 yellow sunflowers

$12

Bouquet of 3 gerberas mix

$20

Bouquet of 3 red gerberas

$20

Bouquet of 3 white matthiola

$22

Why the Site Does Not Offer to Switch to Your Home Currency

Some international shopping sites offer dynamic currency conversion, which lets you see and pay in euros or dollars directly on the merchant page. Turboflora does not use this feature, and there is a good reason for that. Dynamic currency conversion almost always applies a less favourable exchange rate than the one your own bank would use, and it adds an extra layer of fees that can surprise customers after the fact.

By keeping everything in rubles, Turboflora keeps the transaction clean. You pay the ruble price shown, your bank applies its standard international conversion rate, and there are no hidden merchant-side currency markups buried in the total. The florist side of the deal is transparent: a bouquet of garden roses with eucalyptus costs what it costs in rubles, and that number does not shift based on your location or card type.

If you genuinely want to see an approximate figure in your own currency before committing, the most reliable method is to copy the ruble total from the checkout page and run it through a live converter such as the one built into most search engines. Keep in mind that your bank may apply a rate that differs slightly from any public benchmark, and there may be a small international transaction fee on top — both of which are standard for cross-border card payments and are not specific to Turboflora or to flower purchases in Russia.

How Your Bank Applies the Exchange Rate

When you approve a ruble payment with a foreign card, the process moves through two or three steps depending on your card network and bank. First, your card network — Visa, Mastercard, or another scheme — converts the ruble amount into a base currency, often US dollars or euros, using its own daily interbank rate. Second, your issuing bank may convert that figure again into your account currency if it differs from the network's base. Third, if your bank charges a foreign transaction fee, that percentage is added at this stage.

The result is that the final debit on your account can look slightly different from what even a live converter predicted at the moment you paid. Exchange rates move throughout the day, and there is usually a gap of one to three business days between when you approve the payment and when it fully clears. The rate applied is typically the one in effect at clearing, not at the moment you clicked confirm.

For most customers ordering a mid-size bouquet — say, a mixed arrangement of spray roses, lisianthus, and seasonal greenery — the difference between the estimated conversion and the actual charge is small, often less than one percent. It becomes more noticeable on larger orders or during periods of high currency volatility. The practical advice is simple: check whether your card charges a foreign transaction fee before you order, because that fee, if it exists, will be the most consistent addition to the ruble price.

What the Charge Looks Like on Your Bank Statement

After your order is confirmed and the flowers are on their way, the transaction will appear on your bank statement within one to three business days. The description line typically shows the merchant name — Turboflora or a close variation of it — followed by a city reference to Saint Petersburg and sometimes a country code for Russia. The amount shown will be in your account's home currency, already converted by your bank.

Some banks also show the original ruble amount in a secondary line or in the transaction detail view within their app. This is useful if you want to verify that the ruble figure matches what you approved at checkout. If it does, the conversion has worked as expected and the only variable is the rate and any applicable fee.

Occasionally a customer sees a temporary hold for a slightly different amount before the charge settles. This is a normal banking behaviour during the authorisation and clearing window and is not a double charge. The final settled amount is what matters, and it should correspond to the ruble total converted at the clearing rate. If you ever see a discrepancy that looks larger than a normal rate fluctuation, contacting your bank directly is the fastest route to an explanation, since the conversion happens entirely on their side of the transaction. Turboflora's records will always show the original ruble amount and the confirmation of your order.

Cards That Work Well and a Few That Need Attention

Most major international Visa and Mastercard cards process ruble payments without any special setup required. You approve the charge, the network handles the conversion, and the flowers are ordered. Customers using cards issued in European Union countries, the United Kingdom, the United States, and many parts of Asia and the Middle East typically find the process straightforward.

There are some situations worth knowing about in advance. Certain banks in countries that have imposed restrictions on transactions with Russian merchants may decline the payment at the authorisation stage. This is a bank-level policy decision and has nothing to do with the validity of your card or the legitimacy of the purchase. If your first card is declined, trying a card from a different bank or a different card network is often the simplest solution.

Prepaid cards and some digital wallet-linked cards occasionally behave differently with international merchant categories. If you plan to use a prepaid card, it is worth checking with the card issuer that it supports cross-border transactions in rubles. Cards that work seamlessly for streaming subscriptions or hotel bookings in Europe do not always have the same permissions for Russian merchant categories. Having a standard bank-issued debit or credit card as a backup is a practical precaution, especially if you are ordering for a time-sensitive occasion like a birthday or anniversary where rescheduling the delivery would be disappointing.

Timing Your Order When Currency Rates Are Moving Quickly

Exchange rates between the ruble and major currencies can move more sharply during periods of economic news or geopolitical events. For most flower orders this is a minor consideration, but if you are planning a large arrangement — a full table display of hydrangeas and garden roses for a significant celebration, for example — it is worth being aware of the timing.

The ruble price on Turboflora reflects the cost of the flowers, the arrangement work, and the delivery at the time you place the order. That ruble price is fixed once you confirm. What varies is how many euros, dollars, or pounds your bank deducts from your account, because that conversion happens at clearing, which may be a day or two later.

In practical terms, ordering earlier in the day tends to give you a clearer picture of the likely conversion, simply because there is less time for rates to shift before clearing. Ordering late on a Friday means the charge may not clear until Monday, spanning a weekend of potential rate movement. For everyday bouquets this is not a meaningful concern. For a very large order placed at a moment when currency markets are unusually active, placing the order in the morning of a weekday gives you the most predictable outcome. None of this changes the ruble price or the quality of the flowers — it only affects the home-currency equivalent that appears on your statement.

Getting a Receipt and Confirming Your Payment Was Received

Once your payment goes through, Turboflora sends an order confirmation to the email address you provided at checkout. This confirmation is your receipt on the merchant side and will show the ruble total, the order details, the delivery address, and the scheduled delivery window. Keep this email, because it is the clearest record of what you agreed to pay and when the flowers should arrive.

If you want a document that shows both the ruble charge and your home-currency equivalent in one place, the most complete version comes from your bank's transaction detail screen rather than from the merchant confirmation. Banks that offer detailed app views will often show the original currency, the exchange rate applied, and any fees as separate line items, which gives you a full picture of the cost.

For customers who need to expense a flower delivery — perhaps for a corporate gift to a colleague in Saint Petersburg — the order confirmation email from Turboflora combined with the bank statement entry together serve as the documentation. The confirmation shows what was ordered and the ruble price; the statement shows the converted charge in your reporting currency. If your company requires a formal invoice in a specific format, reaching out to Turboflora's customer support with your order number is the right step, and the team can advise on what documentation is available. The flowers will be long delivered and appreciated by then, but the paperwork can follow at whatever pace suits your accounting process.

Ordering flowers from outside Russia is simpler than it might seem at first glance. You pay in rubles — the price you see is the price that leaves the Turboflora side of the transaction — and your bank handles the conversion into your home currency using its own rate at clearing. The bouquet you choose, whether it is a compact bunch of white ranunculus for a quiet thank-you or a generous mixed arrangement of roses and seasonal foliage for a landmark birthday, costs exactly what the checkout page shows in rubles. Understanding the currency flow means no surprises when the statement arrives, and the person receiving the flowers in Saint Petersburg will have no idea any of this crossed your mind — they will simply open the door to something beautiful. We deliver bouquets across Russia in 1–2 hours.