Russia PIN Code Number: How to Find the Right Postal Index
Russia does not have one PIN code for the whole country. What India calls a PIN code, Russia calls a postal index (pochtovyi indeks): a six-digit number tied to the post office that serves a particular street and building. Moscow addresses usually begin with 10, 11 or 12, St Petersburg addresses begin with 19, and the exact six digits depend on the house, so you need the code for the specific address, not for the city.
If what you actually need is the phone code, Russia's international dialling code is +7. Below I explain how the index is built, where to find the correct one, which numbers people tend to mix up, and how much the code really matters when you are sending flowers to someone in Russia.
What a Russian postal index looks like
Every Russian postal index has exactly six digits and no letters, spaces or dashes. The first three digits point to a region and its main sorting centre, and the last three identify the individual post office. So 190000 and 199406 are both St Petersburg, but they belong to different neighbourhoods and different branches.
Large cities have hundreds of indexes. A single long avenue can cross two or three postal zones, which means two buildings on the same street may carry different codes. That is why a code copied from a city-level website is often close but not quite right for the house you are writing to.
On an envelope or parcel addressed in Russia, the index traditionally goes either at the very start of the address line or at the end, after the city. Both are accepted by Russian Post. On an online order form there is usually a separate field for it, and the system expects six digits only.
How to find the correct code for an address
The most reliable source is the recipient. Ask them to read the index from a utility bill, a letter or a parcel label: these documents are printed with the code the post office actually uses for their building. If you are planning a surprise and cannot ask, a relative or a neighbour of the recipient usually knows it.
The second option is the official index search on the Russian Post website, where you enter the region, city, street and house number. Search by the full address rather than by the city name alone, otherwise you will get a long list of codes for the whole town.
Treat third-party lists with caution. Sites that show one number per city simply pick the main post office, and older databases may not reflect new housing estates, which often receive new indexes when they are built. For a more detailed walkthrough of the format, see our guide to how the 6-digit Russian postal index works.
Bouquets we can deliver
PIN code, phone code and the other numbers people confuse
Searches for a Russian "PIN code number" often mean something else entirely. The international calling code for Russia is +7, and a Russian mobile number has ten digits after it, usually starting with 9. When an order form asks for the recipient's phone, it wants this number, not the postal index. Our note on entering a Russian mobile number in the order form shows the format that works.
Inside a Russian apartment building there are more numbers to know: the flat number (kvartira), the entrance or stairwell number (podyezd), the floor, and the code for the door intercom (domofon). Couriers need these far more than the postal index, because a large block can have ten entrances and several hundred flats behind one street number.
So when someone in Russia tells you "the code", ask which one they mean. Nine times out of ten, for a delivery it is the intercom code on the front door, not the six digits of the post office.
Two more details are worth getting right. Some buildings have a korpus (block) or stroenie (structure) number after the house number, for example 10 k2, and these are separate buildings with separate doors. And many Russians write the flat number after the house with a slash or a dash, so 12-45 means house 12, flat 45, not house number 12-45.
Does a flower courier need the postal index?
For a parcel sent by post, the index decides which branch handles it. A flower courier works differently: the bouquet travels straight from the florist to the door, so the street, house number, flat and a working phone number for the recipient matter most.
The index is still useful as a check. Russia has many streets with identical names, such as Lenina, Sovetskaya or Mira, sometimes in neighbouring towns or districts of the same city. If you include the index, it removes any doubt about which one you mean, especially in a large region where suburbs share a name with the main city.
Before a delivery our courier calls the recipient about 15 minutes before arrival. That call is where a missing entrance number or intercom code gets sorted out, which is why a correct phone number is worth more than any postal code. Our guide to adding a flat number and entry code to a Russian address lists exactly what to write.
How to write a Russian address for a flower order
Write the address in the order a courier reads it: city, street, house number (and building or korpus number if there is one), entrance, floor, flat, intercom code. Add the postal index at the start or in its own field. A typical line looks like this: 191186, St Petersburg, Nevsky prospekt, 10, entrance 2, floor 4, flat 45.
Transliteration does not need to be perfect. Ul. for ulitsa (street), pr. for prospekt (avenue) and d. for dom (house) are all understood. If you know the address in Cyrillic, paste it as it is: that is the version the courier will see on their own map.
Think about timing as well. Offices often have a reception desk with a strict sign-in, so for a workplace delivery add the company name and the floor. For a home delivery, choose a slot when someone is actually in: evenings on weekdays and late mornings at weekends work best for most families.
Finally, double-check the recipient's name and phone. A short note such as "call on arrival, the intercom does not work" saves more time than any perfectly formatted index.
Sending flowers once you have the address
Once the address is ready, ordering takes a few minutes. Choose a bouquet in our catalogue, enter the address and the text for the card (the card is free), and pay online by bank card, SBP or Yandex Pay. City delivery costs 500 RUB; for remote districts and suburbs the operator confirms the price when confirming the order.
In large cities we can deliver within 1-2 hours after the order is confirmed, at an exact time (plus or minus 30 minutes), in a time window (09-12, 12-15, 15-18 or 18-21), or on a date you choose 1-30 days ahead. Delivery is anonymous by default: the courier does not name the sender unless you write your name on the card.
If the recipient is out, we agree a second delivery the same day or, with your consent, leave the flowers with a neighbour or concierge. And if you are unsure about any part of the address, message our manager on WhatsApp: we will help check the details, agree the time and send you a photo of the bouquet before delivery. We deliver bouquets across Russia in 1–2 hours.
Frequently asked questions
What is the PIN code of Russia?
There is no single one. Russia uses six-digit postal indexes that differ by post office, so each address has its own code. Moscow codes usually start with 10, 11 or 12 and St Petersburg codes start with 19.
How many digits is a Russian postal code?
Six digits, with no letters or spaces. The first three show the region and sorting centre, the last three the local post office.
Is the PIN code the same as the phone code for Russia?
No. The phone country code is +7, followed by a ten-digit number. The postal index is a separate six-digit code used only in addresses.
Do I need the postal index to send flowers to Russia?
It helps confirm the right street and town, but the courier relies mainly on the full street address, flat number and the recipient's phone. The courier calls about 15 minutes before arrival to clarify entrance and intercom details.
Where can I check a Russian postal index?
Ask the recipient to read it from a bill or parcel label, or use the index search on the Russian Post website with the full street and house number.
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